(Atin Sanyal, CTO Galileo) Few AI questions bother me as much as: " How do we get our users to trust AI"? (a s if it’s users that have the problem, and not our AI systems ). Newsflash: users distrust AI for all kinds of valid reasons , such as: A consistent media flood of sensational hallucinations from the big AI chatbots. Widespread fear of job loss, especially due to lack of proper communication from leadership – and relentless overhyping of "digital teammates." (this would require an entire piece to do justice to, but the fear is real, often beyond the reality). Inaccurate output that raises legitimate questions about what AI to trust, and when. "Building cool AI applications is one thing – building trust in them is another" […]
Original web page at diginomica.com
