CEO Joseph Twigg said an AI-led transformation is underway in financial services. Photograph: Aveni AI A Scottish fintech company has been selected by global credit reference and reporting agency Equifax as its ‘strategic AI partner’. Aveni.AI’s ‘detect’ solution will be used by the US-headquartered firm’s UK division to streamline quality assurance processes and reduce the amount of manual checking time whilst increasing coverage across calls. Aveni’s AI-powered solution uses advanced technology to automate compliance monitoring and identify potential risks, allowing for a more systematic approach to addressing root issues quickly. It has helped Equifax increase the efficiency of its end-to-end quality assurance checking process since implementation. Additionally, the ability to access and search all recorded information from one central source enables the team to focus on other analytic tasks, […]
Original web page at news.google.com
