Discovers Shadow AI in SaaS As SaaS providers race to integrate AI into their product offerings to stay competitive and relevant, a new challenge has emerged in the world of AI: shadow AI. Shadow AI refers to the unauthorized use of AI tools and copilots at organizations. For example, a developer using ChatGPT to assist with writing code, a salesperson downloading an AI-powered meeting transcription tool, or a customer support person using Agentic AI to automate tasks – without going through the proper channels. When these tools are used without IT or the Security team’s knowledge, they often lack sufficient security controls, putting company data at risk. Shadow AI Detection Challenges Because shadow AI tools often embed themselves in approved business applications via AI assistants, copilots, and agents they […]
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