bashta/Getty Images Summary. Making your AI tools look human or dehumanizing them altogether are not the best ways to win over your users. Instead, show them the human effort and expertise that go into their development and design. The path forward is highlighting the humans in AI rather than humanizing AI. The good news: the reality for today’s AI systems is that they are fundamentally products of human work. From architectural decisions about model design to the curation of training data; reinforcement learning feedback to fine-tuning response behaviors; and prompt engineering to application development — humans shape these systems at every level. When users interact with AI, they are engaging with tools molded by countless human decisions and decisions. Anthropomorphizing practices, however, misrepresent reality as they entail portraying AI […]
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