Image: Shutterstock A company’s values can provide insights into work culture, hiring practices and more — but first, colleagues need to be ready to put those values to work. According to Harvard Business Review , creative, distinctive and memorable values are more likely to be acted upon. At Kustomer , one of the creative, distinctive and memorable values is “skrappy.” It’s an approach that drives the company’s product development practices. “Being ‘skrappy’ means we always operate with a startup mindset — staying agile, innovative and unafraid to challenge the status quo,” Chief Technology Officer and Co-Founder Jeremy Suriel said. “This allows us to move quickly, iterate constantly and deliver industry-first solutions.” “Being ‘skrappy’ means we always operate with a startup mindset.” This focus on adaptability has enabled the company […]
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