AI agents might be the new workforce, but they still need a manager

ZDNET Increasingly, we hear about AI agents being the new "digital workers" — a concept that arose before agentic or generative AI hit the mainstream in areas such as robotic process automation . Digital workers are designed to serve the discipline and obedience, but just like human workers, they, too, have their quirks. Also: 15 ways AI saved me time at work in 2024 – and how I plan to use it in 2025 The movement toward a digital workforce has been taking big leaps lately, marked recently by Salesforce’s unveiling of Agentforce 2.0, a digital labor platform for enterprises. The platform enables "a limitless workforce through AI agents for any department, assembled using a new library of pre-built skills, and that can take action across any system or […]

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