My AI Generated Business Plan: Creating Remote Customer Service Opportunities for Kenyan Youth in 2025 Wathome Malinda · Follow 4 min read · 1 hour ago — Executive Summary Kenya boasts a youthful population equipped with technological know-how, largely driven by widespread smartphone adoption and internet accessibility. While artificial intelligence (AI) has disrupted the customer service landscape, the need for human interaction remains integral. This business plan proposes establishing a network of remote customer service jobs for Kenyan high school graduates and diploma holders, providing not only income but also avenues for skill development. Inspired by the Indian business process outsourcing (BPO) model, this initiative leverages Kenya’s untapped potential to create a sustainable and impactful employment ecosystem. Objectives Create Employment Opportunities: Generate at least 12 remote customer service jobs […]
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