AI For Business | Get REALLY Smart Answers With Exie Andrey Lipkovskiy · Follow 3 min read · Just now Chatbot logic example Why AI-based chatbots are now much smarter and more suitable for businesses than regular chatbots with a built logic. Currently, businesses use a trigger-action system to capture keywords that a chatbot can respond to, essentially waiting for a specific person to mention a certain word. Chatbot logic example But does a properly configured chatbot understand these keywords, and what context does it provide afterward? Flow Builder in SeekFlow The issue with keywords is that they have a very narrow context, and we have instances where things could have been misunderstood or misinterpreted. The main value lies in communication between people and businesses It’s not just about […]
Original web page at medium.com
