5 Ways AI Enhances the Customer Experience

5 Ways AI Enhances the Customer Experience

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5 Ways AI Enhances the Customer Experience Brightscout · Follow Published in Brightscout · 7 min read · Just now — Today, top tech industry giants are leveraging artificial intelligence (AI) technology in various ways. These include Apple, Amazon, Google, Microsoft, and Facebook. All these companies are aggressively investing in AI technology. On the other hand, one of the emerging dominant trends in customer service is AI customer experience. Note that good customer experiences help people to appreciate a brand or a purchase more. In turn, the positive experience encourages buyers to make repeat purchases. So, if you want to turn a first-time customer into a long-term advocate and loyalist, you should prioritize offering a more personalized and efficient experience. Additionally, here are some important AI statistics you cannot […]

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