Strength In Numbers: Maximizing AI’s Effectiveness Against Fraud

Strength In Numbers: Maximizing AI’s Effectiveness Against Fraud

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Peter Ford is Executive Vice President, Information Solutions Business for iconectiv . getty Artificial intelligence (AI) is a tool. Like a hammer, wrench or any other tool, AI can be used to build up, tear down or both. That’s something to keep in mind when considering how AI affects customer experiences, bottom lines, brand reputations and more. For example, many banks and other businesses use AI-powered biometrics to replace the traditional, tedious security gauntlet with a quick, easy experience. Speech and facial recognition free customers from having to remember and enter PINs, passwords and account numbers. AI-powered biometrics can also help the bottom line because those businesses spend less time and money fielding password reset requests and investigating fraud enabled by the common practice of using the same login […]

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