A Human-centred approach to AI Transformation

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Summary

● Many businesses are hesitant to integrate new technologies, such as Generative AI, into their operations due to fear of the unknown and resistance to change.
● Leaders should approach the introduction of AI as a cultural transition, focusing on shifting mindsets, behaviors, and norms.
● Professional change management can help organizations navigate the transition to AI more smoothly by managing resistance, leveraging tech-savvy employees, and redesigning organizational processes.
● Leaders can create awareness, build community, invest in safe technology solutions, prioritize training, empower early adopters, and promote diversity to address the AI transition successfully.
● Focusing on self-development and supporting employees through personal change journeys will lead to more successful AI transformations than solely investing in technology.

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