This is WHY businesses keep putting you on HOLD #ai #voiceai #aivoice

This is WHY businesses keep putting you on HOLD #ai #voiceai #aivoice

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Summary

The video discusses the issue of long waiting times on hold in call centers, attributing it to improper staffing. It introduces the Erlang calculator to demonstrate the impact of staffing on wait times and presents Voicevoc as a solution to reduce costs and eliminate call waiting times. The goal is to revolutionize customer service in businesses and make endless hold music a thing of the past. Viewers are encouraged to visit the Voicevoc website for more information, cost savings calculations, and to schedule a Zoom meeting with Rob. The content is for informational purposes and does not offer investment advice. Seek advice from a licensed professional for investment decisions.

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