Artificial intelligence (A.I.) is a game-changing technology that is available to everyone. A.I. tools such as ChatGPT, Bard, and Dall-E can be integrated into business processes to simplify complex topics and marketing for small business owners. A.I. can learn, reason, and self-correct, and does not require precise inputs like traditional computing. Machine learning is a subset of A.I. that allows it to learn from data without being explicitly programmed. Prompt engineering is crucial for using A.I. tools effectively, as it allows businesses to engineer responses that suit their needs. Ethical considerations and getting started with A.I. are also important aspects to consider. The founder of Adam Oaks, Matt, who has extensive experience using A.I. tools, presented the workshop on understanding A.I. and its potential applications for small businesses.